Service Policy

Within 7 days from the date of product sales, performance failure (except for human factors), product parts are complete, appearance is not damaged, determined by the manufacturer's after-sales service center, can enjoy return or exchange service.

Within 15 days from the date of product sales, performance failure (except for human factors), product parts are complete, appearance is not damaged, determined by the manufacturer's after-sales service center, can enjoy replacement or free warranty service.

Within 1 year from the date of product sales, performance failures (except for human factors), product parts are complete, and appearance is not damaged. After testing and confirmation by the manufacturer's after-sales service center, you can enjoy free warranty service.

If you have an invoice, please return it. The return postage for non-quality issues shall be borne by the buyer, and the re-shipment fee shall be borne by the merchant. Buyers shall bear the costs incurred for the return of goods and logistic changes caused by the customer's own reasons (receiving address or telephone error, rejection, etc.).

After-sales Tel:400-101-0945

Telephone customer service working hours:09:00-18:00

Online customer service hours:09:00-22:00